1. WHAT IS A COOKIE AND WEB BEACON?
A cookie is a small file stored on your computer or mobile device after visiting a website which is then accessed and used for certain purposes. Cookies are commonly used to record some aspects of your visit to a site such as choices you have made and to help websites ‘remember’ you. More information on cookies and their use can be found at https://ico.org.uk/for-the-public/online/cookies/
Our cookies and similar technologies do not store personal information such as your name, address, phone number or email in a format that can be read by others. We do use a small number of cookies that store encrypted versions of information where you have asked us to. However, these are encrypted so that only we (or other sites that we have agreed to share information with) can read this information. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you, or read any material kept on your hard drive.
3. WHAT COOKIES ARE SET WHEN I VISIT THIS SITE?
We use the following cookies and similar technologies:
• Strictly necessary cookies. These cookies are essential for the operation of our website and online tools or services. They include, for example, cookies that enable you to log into private areas of our website.
• Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences, for example your user name, language or text size. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.
The following are further details of the individual cookies that might be set by us when you visit our site, together with an explanation of their purpose.
|Strictly necessary||Cloudflare||_cfduid||Cookie assoiated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.||1 year|
|Strictly necessary||PHP session cookie||PHPSESSID||This cookie enables us to check whether you are a logged in user to our site, to make your browsing experience more convenient.||This cookie is deleted when you close your browser.|
|Strictly Necessary||Google Tag Manager||_dc_gtm_UA-17074461-1||Our site uses Google Tag Manager. This system allows us to manage the tags we use on our site. This cookie works in conjunction with tag manager and is used to load web script and code into the webpages. Without it, our website may not work or display properly.||One minute|
|Functionality||Contact Form 7||Cf7msm_check||These are cookies set by the software we use for our contact forms, so that they function appropriately.||This cookie is deleted when you close your browser.|
|Functionality||Word Fence||Wfvt_1441947194||WordFence is a WordPress security plugin that helps us to protect our website against security threats like hacking and malware attacks.||30 minutes|
|Analytical/||Google Analytics||_ga||These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _gat is used to limit the collection of analytics data on high traffic sites.||2 years|
|performance||_gat_UA-17074461-1||For further information, please read Google’s overview of privacy and safeguarding data.||one minute|
|Analytical / performance||Visual Website Optimiser, by Wingify||_vwo_uuid_v2||These cookies are set by the product Visual Website Optimiser, which helps us to measure the performance of different versions of our web pages. These cookies ensure that a visitor always sees the same version of the page they have visited before, to test if the visitor’s browser allows cookies to be set, and distinguish between new and returning visitors.||1 year|
|Analytical / performance||Handl UTM Grabber||Handl_landing_page||These cookies allow us to track the very first page the user visited on our site, the webaddress of the website from which the user came onto our site and the IP address of the user, so we can use these for analytical purposes.||1 month|
|Analytical / performance||Tawk.to||TawkConnectionTime||These cookies enable us to provide enhanced functionality for features such as Live Chat or contact/quote forms, so we can best help users with any issues or provide answers to their questions.||Session|
|Analytical / performance||Mixpanel||mp_718af00ef047434c18680f5dfd4669ae_mixpanel||These are tracking cookies set by Mixpanel so that we can understand a website users journey, across mobile and web devices.||1 year|
|Targeting /Advertising||Doubleclick (Google)||_drt_||Doubleclick is Google’s real time bidding advertising exchange. The Doubleclick cookies target specific advertising to potential customers and gathers information about how or if you are interacting with these ads.||2 months|
|Targeting / Advertising||APSID||These cookies are set by Google. Google tracks users extensively across many millions of websites. Google uses this gathered data to profile the interest of web users and sell advertising space to organisations based on such interest profiles, as well as aligning adverts to the content pages where its customer’s adverts appear.||2 years (apart from NID which is 10 months)|
|Targeted / Advertising||Picreel||Picreel_tracker_visited||Picreel is a conversion rate optimisation software tool that allows us to target offers. These cookies track visitor’s mouse and scroll movements so we can see what visitors are interested in, and are then able to target the most appropriate offers for them.||17 hours|
|Targeted / Advertising||Bing||_uetsid||This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.||30 minutes|
|Analytical / performance||Lead info. on forms||_uc_visits||These cookies allow us to analyse where leads are coming from. The information is sent along with the details in the online forms submitted to us. They detail: (1) Referrer - The webpage where the visitor came from for the first time; (2) Last Referrer - The webpage where the visitor came from most recently; (3) Initial Landing page - URL of the page on our website where the visitor landed the very first time; (4) Number of visits - The number of times the visitor came to our website before filling in our form.||1 year|
|_uc_current_session||A few seconds|
|Analytical / performance||Response Tap||_rafm||These are cookies set by Response Tap, which we use for call intelligence and call tracking. They allow us to understand the full customer journey for example by tracking the origin of a call from our website.||Session|
Some of the business partners that may set cookies and similar technologies when you visit our site are:
|AddToAny||AddToAny provide social sharing services and tracking.|
|Amazon CloudFront||Amazon CloudFront is a content delivery network (CDN) providing a globally-distributed network of proxy servers which cache content.|
|Bing||This domain is Microsoft’s search engine product.|
|Cloud Flare||Company that provides a content delivery network, Internet security services and distributed domain name server services.|
|This social networking site, which we link to from our site, sets cookies which mainly collect data about the interests of users and is also utilised for behaviourally targeted advertising.|
|Feefo||Allows us to collect reviews on products and service from genuine customers.|
|Google Tag Manager and Google Analytics||Google Tag Manager helps make tag management simple, easy and reliable by allowing marketers and webmasters to deploy website tags all in one place. Google Analytics lets us measure our advertising ROI as well as track our Flash, video, and social networking sites and applications.|
|Mixpanel||Tracks user interactions with web and mobile applications and provides tools for targeted communication with them.|
|Picreel||Conversion rate optimisation allowing for exit offers to increase conversion rate and recover abandoning visitors.|
|Tawk.to||Tawk.to is a live chat messaging services which we use on our site to engage with web visitors.|
|This social networking site, which we link to from our site, sets cookies. It collects data through a range of plug-ins and integrations and that are primarily used for tracking and targeting.|
|Visual Website Optimiser, by Wingify||All-in-one Platform that helps conduct visitor research, build an optimization roadmap and run continuous tests across platforms|
|Word Press.org||A free and open-source content management system (CMS).|
4. HOW DO I CHANGE MY COOKIE PREFERENCES?
You can alter how cookies and similar technologies are stored on your machine via your web browser settings. You can set your browser to block or disable cookies, but doing so may impact the quality of your browsing experience and limit you from accessing areas of our website where cookies are required for pages to load tailored information.
To change your cookie preferences click the ‘settings’ or ‘tools’ button on your browser or you can find out more at www.allaboutcookies.org or www.aboutcookies.org. To opt out of being tracked by Google Analytics across all websites, please visit https://tools.google.com/dlpage/gaoptout.
5. UPDATES TO OUR COOKIES AND POLICY
© TBO Services Limited t/a The Insurance Octopus 7 September 2017.