Customer Reviews

We pride ourselves on delivering excellent customer service at The Insurance Octopus, but don’t just take our word for it. Working with Feefo, we gather independent feedback direct from our customers. See what they have to say below:

FeeFo Feedback

The Insurance Octopus reviews

Feefologo

Feedback for The Insurance Octopus has been compiled from 3532 customer reviews

Date Product Score Customer Comment

Residential Lettings

Service:++

straightforward and prompt

Retail and shops

Service:++

Straightforward and very knowledgeable

Residential Lettings

Service:++

The price quoted was very good value and the renewal procedure was very smooth and quick.

Tradesman

Service:++

Nice to do business with a very professional company and the staff are amazing would certainly recommend them

Tradesman

Service:++

Every done very well.

Residential Lettings

Service:+

Reviewed my ins fee and found a better deal

Public and employee liability

Service:++

Very helpful and went out of their way to meet my requirements.
Great service

Retail and shops

Service:++

good service

Retail and shops

Service:++

Amazing, efficient, helpfulll ..... would highly recommend

Residential Lettings

Service:-

The late introduction of an admin fee makes it less competetive but too late to seek alternative quotes. Will probably look at all properties at next renewal as a result. Otherwise service is good.

Retail and shops

Service:++

Very helpful went over and above to meet my company needs would highly recommend great price also

Public and employee liability

Service:+

Quick service, delivers what I want, would like to see premiums a little lower as I have not claimed in my years as a customer, but apart from that superb service.

Residential Lettings

Service:++

The lady I spoke with really knew her stuff and was very helpful and friendly, getting me a great deal fast and efficiently.

Public and employee liability

Service:++

Well, when I originally went with this company they took quite a time with me to find the best cover for my caravan site which I felt gave me confidence in their knowledge of my situation, and when my renewal came round the price was still about the same as the previous year which in this day and age is quite rare.......
How can you shop around for a great deal when you already have one..........
regards Mr Williams

Tradesman

Service:+

Efficient, personable, good value

Tradesman

Service:++

From an e-mail shot I requested a call back and this was responded to quickly and efficiently. Came back with a good quote which I happily accepted. My previous leading brokers have still not contacted me and the policy would have expired.

Tradesman

Service:++

The cards are absolutely brilliant really great quality love them would recommend vista to everyone

Offices

Service:++

Very helpful and quick in setting the insurance up.

Residential Lettings

Service:+

They were good at being prompt with the paperwork. Not so good at competitive price until I got a rival quote, then the price came down

Restaurant and Take-away

Service:++

You did exactly what you said you would do. on time and at a very competitive price many thanks Roger Baxter

Read more customer reviews on the Feefo website


Feefo Service Rating

“Amazing experience, many thanks, highly recommended.”

Vicky, Feefo Review

“I will be back next year if the cover is as good as and at as fair a price.”

Paul, Feefo Review

“Very helpful staff, discussed the product I needed for my business well and I would recommend them.”

John, Feefo Review

Get a business insurance quote from The Insurance Octopus

Start your quote online

or call us on 0161 968 2041