Customer Reviews

We pride ourselves on delivering excellent customer service at The Insurance Octopus, but don’t just take our word for it. Working with Feefo, we gather independent feedback direct from our customers. See what they have to say below:

FeeFo Feedback

The Insurance Octopus reviews

Feefologo

Feedback for The Insurance Octopus has been compiled from 3593 customer reviews

Date Product Score Customer Comment

Professional Indemnity

Service:++

Quickly and professionally handled.

Public and employee liability

Service:++

The Experience was made so easy

Hair and beauty

Service:++

So far I'm very happy, great price and friendly and helpful staff, I have had no cause to claim with octopus yet , this is always the most difficult part but so far so good.

Retail and shops

Service:++

Precise information and very good customer care.Reppy and action very quick. Price very competitive.

Internet retailer or home worker

Service:+

Very good & helpful

Tradesman

Service:+

Nice and quick and above all cheap 👍

Tradesman

Service:+

Very easy to deal with.
Have trouble opening the documents sent through.

Professional Indemnity

Service:++

beat my previous insurer's price

Tradesman

Service:++

I would use them again competative price good service without the usual pushiness

Retail and shops

Service:++

Excellent service from start to finish, would definitely recommend!

Hair and beauty

Service:++

it was simple to understand, but thorough competitively priced all round a good experience again.

Tradesman

Service:++

Excellent service

Tradesman

Service:++

Excellent service, thorough and friendly easy to understand over the phone. Excellent price compared to other companies!

Residential Lettings

Service:++

I have been using insurers octopus for the last few years they have been very good so for.

Professional Indemnity

Service:+

Cgiid

Tradesman

Service:++

They were pro-active with our other commercial policies and saved the company money.

Tradesman

Service:++

What a great service i received, had used them the previous year and wanted some advice on my insurance for the year, had great advice and also saved some money. Will definatley be recommending to my friends

Tradesman

Service:++

Efficient and competitive rates

Residential Lettings

Service:++

All good

Public and employee liability

Service:++

professional and efficient at a reasonable fee

Read more customer reviews on the Feefo website


Feefo Service Rating

“Amazing experience, many thanks, highly recommended.”

Vicky, Feefo Review

“I will be back next year if the cover is as good as and at as fair a price.”

Paul, Feefo Review

“Very helpful staff, discussed the product I needed for my business well and I would recommend them.”

John, Feefo Review

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