Telesales Agent

Salary: £14,000 – £15,500 Plus On Target Commission

Are you interested in working for The Insurance Octopus?

Are you looking for your first job, or do you simply want to progress with your career in sales. This just could be the job for you!

Thanks to the continued success and growth of the TIO Cleanse team we are now looking to expand even more.

Your role is to make outbound calls in order to generate opportunities for our internal sales team. The sales team will then quote the customer on their business insurance needs, ultimately aiming to sell a policy to the client who will then become an Insurance Octopus customer.

This is a telesales role which is 100% outbound.

Your main responsibilities will include:

  • To gather renewal dates from customers.
  • To generate a minimum of 1 lead per day (customer’s insurance is due within 30 days).
  • Meet KPI targets include number of dials and talk time.
  • Manage your own pipeline – scheduling call backs & continuously building and developing your pipeline.
  • Qualifying your cleansed records – ensuring you have asked all qualifying/fact finding questions.
  • Quality – you must ensure that you aim to provide the best level of a quality service to the customer.

Skills, Knowledge and Experience required:

  • You must have the ability to objection handle, probe & fact find.
  • Well organised
  • Basic knowledge of the Microsoft Office Package (Word, ExCel and Outlook)
  • Some previous telesales or customer service experience is not essential but would be an advantage
  • Good written and verbal communication skills

What are we looking for?

  • Good attention to detail
  • Motivated to succeed with a desire to progress
  • Well presented
  • A driven and competitive nature
  • A Self motivated, tenacious and versatile individual

Company Benefits:

  • Plenty career progression – we are looking for future Commercial Insurance Brokers! Full training & support given.
  • Opportunity for a 2% pay increase on your basic salary twice annually
  • Opportunity to accrue more holidays for length of service
  • NVQ and Insurance Qualification opportunities
  • Management and various progression opportunities
  • Healthshield benefits to improve health and wellbeing
  • Free fresh fruit provided 2 days a week
  • Sociable working hour, dress down Friday and NO WEEKENDS!!!
  • Dedicated ongoing training, coaching and support provided

Interested?

Please fill out the form below or e-mail [email protected] if you have any questions.

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