There is nothing worse than having your mobile phone stolen and the worry that is can cause whilst trying to sort out the stop on the phone. Most of us worry about how much it could cost if the phone has got into the ‘wrong hands’ but this is going to be a thing of the past soon. The Government and four of the main suppliers of mobile phones have come to an agreement to cap the spend at £50.
EE, Three, Vodafone and Virgin Media say they will put a cap on the amount they will charge customers with the amount to in the region of £50. This is the same price cap for stolen credit cards.
The same companies are also looking to agree a stop to unexpected mid-contract price rises and allow people to cancel their contract with no charge.
Telecoms providers Sky, BT and Talk Talk have also signed up to the scheme.
Culture Secretary Maria Miller announced the measures “We are ensuring hard-working families are not hit with shock bills through no fault of their own,” she said. “Families can be left struggling if carefully planned budgets are blown away by unexpected bills from a stolen mobile or a mid-contract price rise. “This agreement with the telecoms companies will deliver real benefits to consumers and help ensure people are not hit with shock bills.”
The deal comes on the heels of the Government’s proposals to end roaming charges – the costs associated with using mobile phones abroad – within the EU.
Source: Sky News