FREQUENTLY ASKED QUESTIONS Our most asked questions
What should I do if my circumstances change during the period of insurance?
Should you need to cover additional stock, new equipment or another circumstance changes that doesn’t currently feature on your policy, then please contact us as soon as possible so that we can check this with your insurers. Omitting key facts could mean the difference between receiving compensation and not, so ensure that you update us whenever a business update happens. If you’re ever unsure, speaking to a member of our customer services team can help, and you can reach them on 0161 968 2030.
How do I make a cafe/coffee shop insurance claim?
We understand that making an insurance claim needs to be as easy as possible, and therefore, we aim to make it as such. We always recommend reporting the incident to your insurer first using the helpline and claims number provided in your policy document, and following their beneficial instructions. Should you require any further assistance, please don’t hesitate to contact us, and we’ll do everything we can to help. Your insurer will then process the claim as quickly as possible, and you’ll receive the compensation in due time.
Why do I need insurance for my cafe or coffee shop?
From stock damage, equipment theft and public liability through to seasonal increases, personal accident insurance and business interruption, there are lots of factors that you, as a coffee shop owner or cafe manager, need to consider when it comes to your successful operation. Ensuring your team’s and customers’ safety is of the utmost importance – as is ensuring you could cope should the worst happen. You may be a genius in the kitchen, but no amount of genius will protect you from the unexpected. With Cafe & Coffee Shop Insurance from The Insurance Octopus, you can keep those coffees pouring for as long as possible, and protect yourself from liabilities.
What kinds of establishments are covered under your cafe and coffee shop insurance?
We protect a variety of cafes and coffee shops here at The Insurance Octopus, providing cafe insurance, coffee shop insurance, tearoom insurance, sandwich shop insurance, internet cafe insurance, roadside cafe, bistro insurance and coffee van insurance.
Should your cafe business be of another type, please contact us on 0161 968 2060 today and we’ll answer any questions you have about our policies, and provide you with a range of relevant quotes.
In a single cafe or coffee shop insurance policy, what could be included?
Every business is different, which is why we offer bespoke policies and quotes for each and every one of them. In a single policy, yours could include: Public Liability; Product Liability; Employers’ Liability; Stock & Contents Insurance; Business Interruption; Business Legal Protection; Loss Of Money; Terrorism; Seasonal Increases; Personal Accident Insurance; Cafe & Coffee Shop Premises Insurance; Portable Equipment; Fixtures & Fittings; Cafe & Coffee Shop Theft.
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