How do I make a claim?

When life tries to make things difficult, we make the solution easy. To make a claim, firstly report the incident to your insurer, and call them directly using the helpline and claims number provided in your policy document. Have your policy document on hand, and check whether you’re covered for this kind of incident too. Your insurer will then process your claim as quickly as possible, and you’ll receive your compensation as soon as possible.

If your claim is unsuccessful, then our team are on hand to help. We will contact your insurer on your behalf, and discover why they have refused your claim. Then comparing it against your policy, and information that you have provided your insurer with, we will try our best to overturn the original refusal. We can’t promise the decision will be reversed, but we will have your back whatever happens.