We pride ourselves on delivering excellent customer service at The Insurance Octopus, but don’t just take our word for it. Working with Feefo, we gather independent feedback direct from our customers. See what they
have to say below:
Commercial Combined
This is our third renewal, always a great service from Insurance Octopus,…
PUB AND HOTEL
Great service, attentive and responsive to needs of the business. Tailor made…
RETAIL AND SHOPS
Great service and advice. Competitive pricing with friendly customer service.
PUBLIC AND EMPLOYEE LIABILITY
Efficient and helpful. Polite on the 'phone and advised me about the…
Commercial Property
Excellent service. Have used them for several years, always a very competitive…
TRADESMAN
Excellent service, very Helpful, I would definitely recommend this insurance company.
PUBLIC AND EMPLOYEE LIABILITY
Really impressed, really quick, no messing, got me sorted with a few…
Commercial Property
The assistant was very pleasant and knowledgeable and checked out various elements…
PUBLIC AND EMPLOYEE LIABILITY
Transactions quick and easy. Was fully explained in calm manner.
Commercial Combined
This is our third renewal, always a great service from Insurance Octopus,…
PUB AND HOTEL
Great service, attentive and responsive to needs of the business. Tailor made…
RETAIL AND SHOPS
Great service and advice. Competitive pricing with friendly customer service.
PUBLIC AND EMPLOYEE LIABILITY
Efficient and helpful. Polite on the 'phone and advised me about the…
Commercial Property
Excellent service. Have used them for several years, always a very competitive…
TRADESMAN
Excellent service, very Helpful, I would definitely recommend this insurance company.
PUBLIC AND EMPLOYEE LIABILITY
Really impressed, really quick, no messing, got me sorted with a few…
PUBLIC AND EMPLOYEE LIABILITY
Very helpful, professional and friendly. Able to find excellent cover for me…
RESTAURANT AND TAKE-AWAY
hello the experience is really awful i have repeatedly said to cancel…
RESTAURANT AND TAKE-AWAY
The documents did not arrive, the claim we made on previous policy…
RETAIL AND SHOPS
When I was unsure and asked Questions especially about alarm specifications demanded,…
Commercial Property
absolute rubbish! \nthey said they can provide cover for us, took deposit,…
RETAIL AND SHOPS
Disappointed by the lack of personnel contact.\nPrice comparison not razor sharp.
RESIDENTIAL LETTINGS
Policy details incomplete - two properties covered but only one detailed until…