We pride ourselves on delivering excellent customer service at The Insurance Octopus, but don’t just take our word for it. Working with Feefo, we gather independent feedback direct from our customers. See what they
have to say below:
PROFESSIONAL INDEMNITY
Overall the service was effective and timely and as an existing customer,…
COMMERCIAL PROPERTY
got good price and arrange transfer from existing company without charging commission
PROFESSIONAL INDEMNITY
Everything was fantastic, efficient and thorough. The phone rep was helpful and…
TRADESMAN
Excellent service for trade insurance.\n\nalthough have e-mailed them a couple of times…
RESIDENTIAL LETTINGS
So far I have been treated politely and I hope, professionally. However,…
HAIR AND BEAUTY
Exceptionally helpful and knowledgeable staff, always searching for the best price for…
TRADESMAN
Called to renew public liability, staff very helpfull, polite, straight forward to…
COMMERCIAL PROPERTY
got good price and arrange transfer from existing company without charging commission
PROFESSIONAL INDEMNITY
excellent service and competitive price, and the person who spoke with me…
HAIR AND BEAUTY
Very patient and fully explained every detail your insurance should cover, that…
PROFESSIONAL INDEMNITY
Clare Fitzmaurice was excellent at explaining our options and providing help,
PROFESSIONAL INDEMNITY
Polite and friendly staff. Knowledgeable and efficient. Renewed my policy in minutes.…
PROFESSIONAL INDEMNITY
Overpriced and do not value repeat business. Also ignored my emails since…
RESIDENTIAL LETTINGS
On Xmas day (25/12/17) the insurance octopus sent me an email saying…
PUBLIC AND EMPLOYEE LIABILITY
Horrendous communication. Don't reply to emails for Days! After paying for the…
PUBLIC AND EMPLOYEE LIABILITY
Customers should not have to threaten to leave to get a fair…