We pride ourselves on delivering excellent customer service at The Insurance Octopus, but don’t just take our word for it. Working with Feefo, we gather independent feedback direct from our customers. See what they
have to say below:
PROFESSIONAL INDEMNITY
Great communication. Very informative in explaining what the policy included. Overall very…
Commercial Combined
Very efficient, explained everything well, git back to us when they said…
RETAIL AND SHOPS
The representative that I spoke to was extremely professional, friendly and well…
PUBLIC AND EMPLOYEE LIABILITY
I was very please with the communication, was very professional, really clear…
PROFESSIONAL INDEMNITY
Initially I was quite happy with the Insurance Octopus services. However, when…
OFFICES
Good call-back scheduling, polite and relevant service, no up-selling, product seems to…
RETAIL AND SHOPS
Customer service was outstanding and Jake Valleley-Johnson went out of his way…
Commercial Property
Everything was clearly explained. Agent was friendly, not pushy. Excellent insurance quote…
PROFESSIONAL INDEMNITY
It's easy to deal with the team, the process is straightforward which…
TRADESMAN
Good value, polite and friendly staff simple and straightforward process. No chance…
PROFESSIONAL INDEMNITY
Great communication. Very informative in explaining what the policy included. Overall very…
Commercial Combined
Very efficient, explained everything well, git back to us when they said…
RETAIL AND SHOPS
The representative that I spoke to was extremely professional, friendly and well…
PUBLIC AND EMPLOYEE LIABILITY
I was very please with the communication, was very professional, really clear…
Commercial Combined
handled professionally and efficiently over the phone, changes made and documents received…
Commercial Property
Would not recommend this company! Iv been insuring my company for years…
RESTAURANT AND TAKE-AWAY
The documents did not arrive, the claim we made on previous policy…
PUBLIC AND EMPLOYEE LIABILITY
I spoke to a representative a few weeks ago and specifically asked…
RETAIL AND SHOPS
Disappointed by the lack of personnel contact.\nPrice comparison not razor sharp.
PROFESSIONAL INDEMNITY
Initially I was quite happy with the Insurance Octopus services. However, when…
PROFESSIONAL INDEMNITY
Too many reminder notes, emails and messages of renewal. Also they quoted…