We pride ourselves on delivering excellent customer service at The Insurance Octopus, but don’t just take our word for it. Working with Feefo, we gather independent feedback direct from our customers. See what they
have to say below:
RESIDENTIAL LETTINGS
They are professionals. They inform on time by giving all details for…
RESTAURANT AND TAKE-AWAY
Great efficient service from them. Only didn’t give 5 stars as payments…
RETAIL AND SHOPS
My consultant Debbie's communication was outstanding she listened to my request\nand responded…
RESIDENTIAL LETTINGS
Service is very easy to use. Qualified through simple questions and then…
RETAIL AND SHOPS
I was very impressed with the way your representative dealt with setting…
PUBLIC AND EMPLOYEE LIABILITY
Pleasant staff, dealt with my enquiry appropriately. My documents failed to arrive…
PUBLIC AND EMPLOYEE LIABILITY
I knew a month earlier that my business insurance is due for…
TRADESMAN
Really helpful knowledgeable staff. Good value. They make sorting insurance very simple.
OFFICES
Very helpful on the phone, explained everything very clearly. Very good telephone…
RESIDENTIAL LETTINGS
They are professionals. They inform on time by giving all details for…
RETAIL AND SHOPS
My consultant Debbie's communication was outstanding she listened to my request\nand responded…
RESIDENTIAL LETTINGS
Service is very easy to use. Qualified through simple questions and then…
PROFESSIONAL INDEMNITY
Great Renewal quote - Beat our previous broker substantially.\n\nFast, courteous and efficient…
PUBLIC AND EMPLOYEE LIABILITY
The agent Luke was efficient and very personable making the whole transaction…
Commercial Property
Would not recommend this company! Iv been insuring my company for years…
PUBLIC AND EMPLOYEE LIABILITY
I spoke to a representative a few weeks ago and specifically asked…
PROFESSIONAL INDEMNITY
Everything was fantastic, efficient and thorough. The phone rep was helpful and…
PROFESSIONAL INDEMNITY
Too many reminder notes, emails and messages of renewal. Also they quoted…
PROFESSIONAL INDEMNITY
Original dealings were fine, and would've got 4 stars. Downgraded 'cos I…
COMMERCIAL COMBINED
Answered the original enquiry. We were promised a quote. It never came.\n\nRepeated…