We pride ourselves on delivering excellent customer service at The Insurance Octopus, but don’t just take our word for it. Working with Feefo, we gather independent feedback direct from our customers. See what they
have to say below:
COMMERCIAL COMBINED
They handled the insurance quote well and got a very competitive price.\nYes…
RETAIL AND SHOPS
Everything was simple and straightforward and all completed on the phone. The…
PROFESSIONAL INDEMNITY
Staff always so friendly and helpful. Also lots of attempts to remind…
PUB AND HOTEL
Efficient service. Beat my renewal quote from previous insurers. At the end…
PUBLIC AND EMPLOYEE LIABILITY
Great responsive service and helped me find the most cost effective policy…
COMMERCIAL PROPERTY
Fantastic customer service. Bryon Kennedy spent time searching brokers to get me…
PROFESSIONAL INDEMNITY
Always prompt with policy documents and easy to deal with over the…
GOODS IN TRANSIT - TOOLS COVER
The service was very straightforward, and a quote delivered quickly. I can't…
HAIR AND BEAUTY
This insurance company are highly consistencies and friendly people and very helpful!…
COMMERCIAL COMBINED
Fantastic service. They worked very hard to get the right business insurance…
RESIDENTIAL LETTINGS
On Xmas day (25/12/17) the insurance octopus sent me an email saying…
PUBLIC AND EMPLOYEE LIABILITY
Horrendous communication. Don't reply to emails for Days! After paying for the…
PROFESSIONAL INDEMNITY
Overpriced and do not value repeat business. Also ignored my emails since…
PROFESSIONAL INDEMNITY
Disappointing! I have had to chase for correct details on my policy…
INTERNET RETAILER OR HOME WORKER
Octopus failed to cancel the finance option during the 14 day cooling…
PUBLIC AND EMPLOYEE LIABILITY
Customers should not have to threaten to leave to get a fair…