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Cyber Insurance

Businesses have never been more vulnerable to cyber risks – a cyber attack and data loss can lead to disastrous consequences for many companies. For many, IT and data are crucial to the functioning of their business, yet it’s an unfortunate reality that cyber incidents, instigated by viruses, fraudsters and hackers are commonplace in the 21st century. Managing these risks is essential, as well as the risk of genuine human error too. Putting things in place to do so can help you avoid breaking the law, avoid penalties, and make your customer base extremely annoyed and frustrated. 

One of the most effective measures you can implement is to get a cyber insurance policy that will protect you against these risks and the legal procedures and additional costs that they usually create. Through The Insurance Octopus, a Feefo Platinum awarded cyber insurance provider, you can create a bespoke policy to ensure you have the protection you need and that you aren’t paying a single penny more than you need to. If your requirements change, then no problem. We never charge administration fees for mid-term adjustments, ever. 

If you require cyber security insurance to protect your company from human error or a cyber breach, then complete the online form or request a call back. One of our insurance experts will then be in touch to discuss your options, helping to give you peace of mind that your company is protected with adequate cyber insurance cover.

This type of business insurance can protect you from a range of cyber incidents and subsequent claims. Some of these might include:

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Compensation For Business Interruption

When you suffer from a cyber event, it can grind your business to a halt. This cover provides compensation for the loss of income you may suffer as a result of an attack.

Commercial Combined Insurance awards

Support For Data Breaches

Through our sourced cyber insurance coverage, you’ll have support available whenever you need it, in the event of hacked data breaches and even an accidental loss of data. 

Commercial Combined Insurance awards

Reimbursement For Hacker Damage

Fixing the damage that has been caused by hackers can be an expensive task. With this cover, your costs will be reimbursed so that your financial circumstances aren’t impacted.

Commercial Combined Insurance awards

Cover For Legal Action

Data breaches can often lead to legal action which, of course, leads to hefty legal costs. This cover will protect you against these costs.

What Your Cyber Insurance Policy Includes

In it’s simplest terms cyber insurance protects you from the financial implications that you may incur as a result of a cyber attack or incident. With one comprehensive policy providing protection for your computer systems and data.

With cover for:

  • Data breaches: offering support for hacked breaches and accidental loss of data.
  • Cyber business interruption: with compensation available for loss of income following a cyber attack.
  • Cyber extortion: with cover to protect you should a hacker attempt to hold your business to ransom.
  • Hacker damage: with costs reimbursed in the event of a hacker attack.
  • Crisis containment: With expert support from a leading public relations firm to help you communicate with customers and various stakeholders in the aftermath of an incident.

Your cyber insurance can also help when defending yourself (or meeting settlements) if you face legal action from a data breach. It could also cover your legal bills and fines if you inadvertently infringe someone else’s digital copyright or you libel a third party online for example.

What if a hacker damages your business IT systems, websites or data files? Your cyber insurance would reimburse the costs of repairing, replacing or restoring such items.

protect your business from a cyber attack

A Cyber Liability Insurance Broker

Providing Cyber and Data breach insurance to small businesses

Your IT and data are the lifeblood of your business. But hackers, viruses and online fraud are now a feature of everyday life. Nor is data loss always due to malicious IT problems at the hands of cyber criminal. You only need to read the media to realise that even big brands with deep pockets can fall victim to human error and oversights.

Keeping data private and secure is a continuous, round the clock battle. It has never been more closely scrutinised either, as a result of the EU GDPR. The ripple effect of any form of data breach can be substantial. This includes hefty financial penalties, but also loss of reputation and damaging disruption to day to day business.

Managing these risks is commercially vital. When it’s done properly, it could even mean the difference between recovering quickly or going out of business – which is why we offer cyber insurance along with our large portfolio of insurance products and services.

Our sourced cyber policies give your business a single insurance policy to protect you against many modern-day IT perils. They include cover – and peace of mind – to help you even if the worst does happen.

Cyber security insurance

What is Cyber Insurance?

When you’re using the internet or any form of IT to run your business, you’re instantly at risk of cyber security incidents that could lead to your company suffering drastically. To mitigate the impact of these risks and threats, it’s important to take out cyber insurance – a specialist form of business cover that’s designed to provide support for businesses that rely on IT in some way. Cyber insurance covers attacks designed to disrupt access to devices, systems and networks, as well as issues caused by human error, such as an accidental loss of data. No matter how protected you think you are or how unlikely you think it is, you never know what’s around the corner.

Regardless of whether you’re a small business, a large corporation, a contractor or a freelancer, you could be a victim of cyber crime or a data breach at any time. You might think you don’t need to take out cyber insurance, either because you’re only a small business or because you’re a large company with existing measures – like antivirus software – in place. However, cyber criminalists are getting more sophisticated by the day and can carry out attacks that are detrimental to businesses. That’s why it’s vital to have the right cover – the correct cyber security policy can help to resolve some of the issues that arise as a result of a cyber security breach. If you operate online and handle a large volume of data, having cyber cover is an essential component of risk management.

Here at The Insurance Octopus, our cyber crime insurance specialists can research a bespoke policy that fits your circumstances and your needs, whilst protecting your business’s income, customers and reputation in the event of a cyber security breach. When it comes to business insurance, and cyber insurance more specifically, we know that a ‘one size fits all’ approach simply doesn’t cut it. That’s why we’ll analyse your turnover, number of employees, and the number of devices you’ve got that are connected to the internet to source a policy that’s right for you. We’ll ensure you have all the cover you need but that you don’t pay a penny more than you have to. 

What Your Cyber Insurance Policy Includes

In its simplest terms, cyber insurance through The Insurance Octopus protects you from the financial implications that you may incur as a result of a cyber attack or incident. With one comprehensive policy protecting your computer systems and data. 
Protection provides coverage for:


Data Breaches

A breach of security that results in unintentional or unlawful destruction, loss, alteration, unauthorised disclosure, or access to personal data is referred to as a data breach. This encompasses both unintentional and intentional breaches. The UK GDPR requires you to notify the people affected directly and as soon as possible, particularly if a breach is likely to result in a high risk to their rights and freedoms. Our policies offer support for hacked breaches and accidental loss of data, by covering the subsequent costs including forensic investigations, notifying the relevant parties, credit monitoring support for customers and legal advice.

Cyber Business Interruption:

Damage caused by hackers may prevent you from earning an income for a significant period of time. As a result, you can face a loss of income and a damaged reputation, both of which can be detrimental to the survival and the success of your business. With cover through The Insurance Octopus , there’s compensation available for loss of income following a cyber attack. Not only that, but we’ll also source support to help mitigate the damage that has been done to your reputation. 

Cyber Extortion

This is an online crime where hackers will hold your systems, data or site until you meet their demands, which are usually for ransom payments. Many tactics are used to do this, although the most common is ransomware. This involves a hacker tricking an employee into opening a link or file within an email. By clicking it, the employee activates the ransomware which encrypts your servers and data. If a hacker attempts to hold your business to ransom, we’ll protect you by covering any ransom you pay. We’ll also find a policy to cover the costs of hiring a risk consultancy firm to manage the situation.

Hacker Damage

Hackers can do all kinds of damage to your business once they’ve accessed or ruined your files and data. As a result of this damage, you may need to invest in restoration, a repair or a replacement for your systems, data, website and programs, and this certainly isn’t cheap. Yet through cyber insurance, you’ll be reimbursed for these costs, should your business suffer from a hacker attack.

Crisis Containment

Our support goes far beyond compensation. We know that a cyber incident can be detrimental to the reputation of a business, and breaking the news of an event like this needs to be done in the right way. That’s why we provide expert support from a leading public relations firm to help you communicate with customers and various stakeholders in the aftermath of an incident.

Privacy Protection

If you’ve failed to keep personal data secure, then we can help you to settle the claims that are made against you, in relation to this failure. Our sourced policies also cover regulatory investigation costs, and can also help to settle any civil penalties applied by regulators, if possible. 

Media Liability

If you accidentally infringe someone else’s copyright, then we’ve got a policy to get you covered. For example, you may have used a picture without permission from the original owner, or you could libel a third party in your digital communications. Whatever it is, we can support you with sourcing cover when it comes to media liability. 

Your cyber insurance can also help when defending yourself (or meeting settlements) if you face legal action from a data breach. It could also cover your legal bills if you inadvertently infringe someone else’s digital copyright or you libel a third party online for example. 

What if a hacker damages your business IT systems, websites or data files? Not to worry, your cyber insurance would reimburse the costs of repairing, replacing or restoring such items. 

cyber insurance

Who Might Need Cyber Insurance?

Every company that holds data and relies on its IT to do business should consider cyber insurance.

However, it is particularly vital if you hold sensitive information on customers, such as financial or health details.

This includes professional or financial service firms, but also manufacturers, retailers and businesses in the tourism and hospitality sectors.

Don’t assume if you are an SME that you are immune from cyber crime either. IT issues such as malware (malicious software) and ransomware (which demands financial payments) are all too common. They can impact companies of all types and sizes.

Having a trusted partner available to help you to deal with such issues can be crucial. To fully understand “what is cyber insurance” and what does it cover, contact us. We can discuss your organisation’s risks and the help you will need to recover quickly from a data breach.

Cyber Insurance For Various Markets

Nowadays, most businesses will rely on IT and technology to operate, even if their services or products aren’t delivered using IT. For example, many will use software and systems to store sensitive customer data, regardless of the industry you’re in, and fall victim to cyber attackers. Here are just some of the sectors that would benefit from a cyber attack insurance policy:


Tradesmen & The Construction Sector

Traditional sectors are often guilty of thinking that they won’t be impacted by a cyber attack, but this mindset in itself can make them vulnerable if they fail to invest in adequate protection. Even in the construction sector, data breaches are still a possibility, especially on email platforms – data breaches can commonly involve misdirected emails. They may also occur accidentally by employees, especially if they decide to ‘take their work home’ and send it to their personal email so that they can work on it from a personal device as opposed to a work one.


Even if you’re an independent restaurant as opposed to a national chain, you still need to protect your business from hackers. The customer information that you store, such as card details and email addresses,  is extremely valuable to a hacker. You can protect yourself by educating your staff on cyber security practices, investing in a firewall and other security controls, and getting a cyber liability insurance policy.

Shops / Retail

The retail industry is particularly vulnerable to these incidents and attacks, especially because they store information relating to cardholder data, personal data and intellectual property, all of which a cyber criminal would be able to exploit. Within this sector, poor wireless security allows hackers to gain access, many of which then go on to steal customer card data. As well as this, an inside job can go undetected for years to come. With all that in mind, investing in an adequate insurance policy is essential.


For hotels, a cyber security breach can be fatal, as widely documented in the past. Again, hotels store personal data that is of great value to hackers, including customer email addresses and payment details. If your hotel does suffer a breach of security, not only does it affect your reputation and your brand, but the legal impact can be significant. Many hotels are now aware of the risks and are implementing plans to protect information. However, despite these measures, it’s still important to be protected with adequate insurance in case you incur any financial or legal costs as a result of a security breach.

eCommerce / Online

Whether you’re a small business with only a couple of employees or a global company, you must put measures in place to protect the sensitive information that you store. Cyber criminals will use a variety of methods to obtain this information – some of the most common are phishing (where you’re tricked into clicking a malicious link), distributed denial of service attacks or ‘DDoS’ (where a botnet is used to flood your systems, servers and networks), brute force attacks (where a password-guessing program is used to break into your systems), and SQL injection attacks (where a malicious code is inserted into a server that uses SQL). There are a variety of ways to protect yourself, and taking out a cyber insurance policy is one of the main ones.

Hair & Beauty

Contrary to popular belief, this industry is just as susceptible to cyber attacks as any other, even though the service isn’t delivered online. Many salons still store sensitive information online, such as their clients’ email addresses and payment details. Cyber criminals therefore pose a threat to your business, but so does poor organisation and a lack of understanding. One of the most common ways for cyber criminals to harm a business is to send an email attachment to an employee who believes this is from a trusted source and opens it. It’s therefore important to educate your staff, as well as ensure that you have the right measures in place, including cyber insurance.

Finance & Accountancy

Cyber attacks are all too common in the financial sector, mainly because that’s exactly where the money is and that’s usually what cyber criminals are looking for. Attacking financial institutions gives attackers multiple options to make a profit, including theft and fraud. Some may even choose to target this sector for political or ideological reasons. Popular methods of attack include phishing, DDoS, artificial intelligence and advanced persistent threats (APTs). Whatever the motive and methodology, cyber attacks on financial firms can have grave consequences for the institution itself, not to mention the customers.

Legal Sector

Like many companies, law firms now rely on IT and technology to deliver their services and store their data. Regarding the latter, a lot of this data is confidential and sensitive information. Therefore, cyber threats are common within the legal sector and include phishing, data breaches, ransomware attacks, and supply chain compromise. This can be devastating not just for the firm, but for their clients too. It’s important that law firms recognise vulnerabilities and put the relevant protections in place. One of the key parts to this protection is having cyber insurance to protect your business, both financially and reputationally.

Protect Your Business From These Cyber Attacks – Malware, Trojans, Phishing & More

Protecting your business from cyber threats and network attacks can seem a daunting task, but it’s imperative for the safety of your company, your staff and the customers you serve. To ensure you are fully aware of the various types of cyber attacks, we outline and detail them below.


Malware relates to a whole array of attacks including spyware, viruses and worms – using a network vulnerability to breach the network when a user accidentally clicks on a dangerous link or email attachment, which then unfortunately installs malicious software inside of the network and/or system.

With it comes to computer systems, malicious software may:

  • Remove access to the critical parts of your business network.
  • Steal information by obtaining data from your hard drive.
  • Disrupt the system and even make it unusable. 


The most common types of malware include:

Spyware: A program that gleans information from users, their operating systems and browsing habits. The cyber attacker can then use this information for blackmail, or send through malicious programs from around the world wide web.

Phishing Attacks

Phishing is a common cyber threat and revolves around sending mass fraudulent emails to unsuspecting users, seemingly arriving from a trustworthy source. 

These fraudulent emails typically look legitimate, but actually link the recipient to a malicious file or script which provides the cyber attackers with access to your computer, laptop or other such electronic device, to either control it, or install malicious scripts and/or files, or to extract data such as personal data and financial information. What’s more, phishing attacks can also take place through social media networks and online communities – for example through direct messages from users with malicious intent. Phishing may also use social engineering tactics and sources of public information to discover your interests, hobbies and work activities – helping to create an illusion of who they are, and convincing you that they’re who they claim to be.

Phishing attacks can include:

Phishing attacks can also occur through the telephone – known as voice phishing, and via texts – known as SMS phishing.

Man-in-the-Middle (MitM) Attacks & Denial-of-Service (DOS) Attacks

An MitM attack happens when a cyber attacker interjects a two-party transaction, and places themself right in the middle of the business deal. By doing so, they can steal and disrupt data, and even prevent traffic from visiting your website. It’s this type of attack that highlights security vulnerabilities in a network – for example, an unsecured public WiFi, where a cyber criminal can insert themselves between a user’s device and the network. MitM attacks can be very tough to detect, because the victim believes their information is going to a trusted destination. Still, the damage can be overwhelming, with personal information being stolen, resulting in much stress and financial loss.

DOS attacks involve flooding systems, servers and networks with lots of traffic to overwhelm resources and bandwidth. This renders the system inoperable and unable to process and action requests. DoS attacks permeate a system’s resources with the aim of hindering response to service requests. On the other hand, a distributed denial of service attack (DDoS attack) is launched from a number of infected host machines and aims to deny service to the system, by taking it offline and allowing cyber attacks to enter the system far more easily.

Examples of DoS and DDoS attacks include:

  • TCP SYN flood attack
  • Teardrop attack
  • Smurf attack

Along with SQL injections, password attacks and cross-site scripting, there’s much at play when it comes to cyber attacks, cyber security and ensuring you back up the information, files and data that is key to business processes. A cyber insurance policy through The Insurance Octopus can help should you ever suffer from such an attack, assisting with cyber extortion, hacker damage and media liability. To learn more, and for your bespoke cyber insurance quote, please click here.

Cyber insurance is Just One Fundamental Step Towards Complete Cyber Protection.

Small business can be easy prey for cyber criminals

Even the most secure companies suffer data breaches which is why having dedicated cyber insurance cover is oh so important for a range of small businesses, helping to protect your businesses income, customers and reputation.

Only pay for the exact cover you need

Our team of cyber insurance specialists will always look to source a policy that meets your unique and exact needs. There is no off the shelf solution when it comes to business insurance, so when it comes to designing a policy for you we’ll look at all aspects of your business from turnover, or number of employees to the number of internet connected devices you use within your business.

Why Choose Us For Sourcing Cyber Insurance?

We proudly make buying insurance different and our sourced cover comes with a range of benefits.

Up to £2 million of cover

While we can’t stop hackers or data breaches, we can source our customers comprehensive cyber cover policies  that they can rely on. With up to £2m worth of cover available on demand. 

Fast specific cover

To help save you both time and money. We compare prices from a range of different insurers so you don’t have to.

Specialists who understand your profession

Connecting you with agents who specialise in your field. They understand many of the challenges you face, and can research a policy to your needs. 

Easy claims process

Any and all businesses no matter their size can become victims to cyber crime. So it helps to know that if something does go wrong that you’ve got a dedicated team on hand to make the claims process as quick and stress free as possible. 

No mid term fees, ever

Make adjustments to your cyber cover as and when you need with our flexible cover. We don’t charge any mid-term fees at all during the life of your policy.

How Cyber Insurance Works

Examples of Cyber insurance in action

A Disastrous Data Breach

A small business named His and Hers is operated by two sisters and located in Swansea. They sell a variety of men’s and women’s clothes out of their medium-sized brick and mortar store, located in a retail park. They also fulfil online orders through their own website which is hosted via a well known eCommerce platform… continue reading

Pay Up, or Else

A small firm of accountants operates out of an office located on a high street in Kent. The small business has five employees, and serve a variety of local businesses and residents with accounting, tax, and financial advisory needs… continue reading

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